Privacy Policy

DOUGLAS C ADAMS & CO LIMITED (DCA) PRIVACY POLICY

About us

DCA acts as a central source for sales and technical assistance for our partner companies Hydrastore Limited, Related Fluid Power Limited and Valley Hydraulics limited (Partner Companies).

About this privacy policy

This privacy policy explains what information we may collect about you, how we may use it, and the steps we take to ensure that it is kept secure. It applies whenever we collect your data (including when you use our website or other digital platforms), so please read it carefully. We also explain your rights in respect of your personal data.

Please note that our website and other digital platforms may contain links to third party websites / digital platforms which are provided for your convenience. We are only responsible for the privacy practices and security of our own digital platforms. We recommend that you check the privacy and security policies and procedures of each and every other website / digital platform that you visit.

How to contact us about your personal data or this privacy policy

If you have any questions about this privacy policy or about your personal data, please email us at datacontroller@dca-ltd.com or write to us at the following address:

Data Controller
Douglas C Adams Limited,
Hydrastore,
Sandtoft Industrial Estate,
Belton, Doncaster,
South Yorkshire, DN9 1PN

Information we collect and what we use it for

When we process your enquiries we may collect and store information about you such as your name, company name, address, email address and telephone number. We may supplement the information that you provide with other information that we obtain from our dealings with you.

When you interact with our website we may also log your browser and IP address and use cookies to understand how users navigate our site and provide summary statistics to help us create better and more relevant content. Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. For more technical details please refer to our Website Terms of Use which can be found at http://www.dca-ltd.com.

All information that we collect about you will be recorded, used, and protected by us in accordance with applicable data protection legislation and this privacy policy.

Disclosure of your information

In order for us to respond to your enquiries we may need to share your contact details with our Partner Companies.
We may share your data with third parties (a) if we are under a legal or regulatory duty to do so, (b) if it is necessary to do so to enforce our terms and conditions or other contractual rights, (c) to lawfully assist the police or security services with the prevention and detection of crime or terrorist activity, (d) where such disclosure is necessary to protect the safety or security of any persons, and/or (e) otherwise as permitted under applicable law.

In all instances where we disclose your information to third parties, we will ensure that your information is appropriately protected.

How long do we keep your personal information

Unless we explain otherwise to you, we’ll hold your personal information for as long as we have reasonable business needs, such as managing our relationship with you and managing our operations.

More about your personal information - your rights

You have the right to receive a copy of the personal information that we hold about you. You may also correct or update your personal information at any time or submit a request for your personal details to be deleted. Please use the contact details above to get in touch.

Changes to this privacy policy

We aim to meet high standards and so our policies and procedures are constantly under review. From time to time we may change this privacy policy. Accordingly we recommend that you check this page periodically in order to review the latest version.

Where to make a complaint

If you have a complaint regarding any aspect of your personal data or this privacy policy, please write to us at the above address. If you are still not satisfied with the outcome of your complaint, you may write to the Information Commissioner’s Office at the following address:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

You can also contact the Information Commissioner’s Office using their online form: https://ico.org.uk/global/contact-us/email/